Who are we?

Woodside Bereavement Service was established to provide bereavement counselling to families living in the Croydon area experiencing severe or prolonged shock or depression arising from bereavement and loss. The Service gives support through selected and trained Christian counsellors to bereaved and pre-bereaved people. It assists them through their period of mourning and encourages acceptance of loss and readjustment. It also serves to educate and increase the awareness of the nature of grief and bereavement.

The service is freely available to Croydon residents affected by loss, regardless of race, colour, nationality, belief, age, gender, status, sexual orientation or physical disability.

For families grieving the loss of a loved one through suicide, the Service accepts referrals from residents outside the Croydon area.

Woodside Bereavement Service is comprised of volunteers who have trained as bereavement counsellors. They give one to one support on a regular basis. The volunteers come from every part of the borough and from multi-cultural backgrounds, and each has different experiences of life.

Each volunteer is required to sign the document “Volunteer Counsellor’s Responsibilities and Code of Practice” when commencing with the Service. This document is based on the British Association of Counsellors’ Code of Ethics. Good practice is reinforced during supervision and on-going training.

To ensure that support offered to bereaved people is appropriate, safe and ethical, these principles underpin the practice of the Service’s Trustees, staff and volunteers.

All of our counsellors are DBS enhanced checked.